Contact Us
Don't hesitate to get in touch if you need help or guidance.
Please check out the Frequently Asked Questions section, where you
find answers to the most common questions we receive from customers.
Customer Service and guidance
Email us
Please send us an email to support@prepaidsimcard.org.
We know you don't like (or have the time) to wait for days to get a reply from us. So during business hours we most often reply to your email within just a few hours.
During off-business hours and weekends it may take a bit longer but most emails are replied to within 24 hours.
Call our customer service helpdesk
You can call any of these numbers to speak to our friendly staff.
Call the number that is closest to you.
| Country | Number | Open Hours | Language |
|---|---|---|---|
| United Kingdom | +44 20 3318 3578 | Mon-Fri 07:00-16:00 GMT (08:00-17:00 Central European Time) |
English |
| Germany | +49 30 991 948 8277 | Mon-Fri 08:00-17:00 Central European Time |
German |
| Sweden | +46 8 4002 6160 | Mon-Fri 08:00-17:00 Central European Time |
Swedish |
| USA | +1 646 396 0404 | Mon-Fri 7:00-11:00 EST (US East Coast Time Zone) |
English |
Other enquiries about the company
info@prepaidsimcard.org.
Please note that emails related to customer service topics are not answered on this email address.
Joacim Boivie, CEO
